What is the Cumbria Production System?

CLIC, working with all the organisations in the health and care system in Cumbria, have developed an approach to productivity and continuous improvement called the Cumbria Production System (CPS).

 

CLIC aims to work with the Alliance to develop and implement the Cumbria Production System to:

  • Help you to use and develop the knowledge and skills in improvement that you may already have
  • Support you to learn, master and apply modern improvement methods
  • Help you to improve your job
  • Understand and use existing good practice
  • Together, develop and improve the Cumbria Production System – using the best of what we have
  • Focus our efforts on service priorities 

 

What is the Cumbria Production System?

  • A way of working to support improvement and innovation across health and social care in Cumbria.
  • A ‘toolkit’ of tried and tested tools that can give guidance to help support improvement work and problem solving and resolve issues within health and social care.

 

Why do we need it?

Improvement is not just about ‘making things better’ by doing the same things and ‘trying harder’. Continuous Quality Improvement needs a new set of knowledge and skills and the Cumbria Production System is part of developing these skills: 

  • To help support sustainable improvements in quality of care
  • To build our problem solving capability across the Alliance organisations
  • To enable all of us in the health and social system to continue to improve
  • To develop a common improvement language that we can all begin to understand and share
  • To help define the building blocks for some of the skills needed for improvement

 

 

CPS TOOLKIT

Toolkit overview
The purpose of this toolkit
What is the Cumbria Production System?
How can we transform our services?
Cumbria Production System - improvement principles
What improvement outcomes and results can we expect?
When should you use the tools?
Key tool templates and visualisations
Summary of tools
Module 1: Our approach to improvement
1.1 Plan, Do, Study, Act (PDSA)
1.2 After Action Review (AAR)
1.3 Data gathering and evidence and '5 whys'
1.4 Measuring for improvement
1.5 A3
Module 2: Seeing the issues and adding value for the people who use our services
2.1 Maximising value
2.2 Customer Journey Mapping (CJM)
2.3 Process mapping
2.4 Value Stream Mapping (VSM)
Module 3: Waste removal and standardisation
3.1 Waste, waste wheel, waste walk
3.2 Spaghetti diagrams
3.3 5S workplace organisation
Module 4: Flow, demand and standard operations
4.1 Demand analysis
Module 5: Taking people with us
5.1 Stakeholder analysis
Appendices
A. The tools in detail
Module 1: Our approach to improvement
A1.1 Plan, Do, Study, Act (PDSA)
A1.2 After Action Review (AAR)
A1.3 Data gathering and evidence and '5 whys'
A1.4 Measuring for improvement
A1.5 A3
Module 2: Seeing the issues and adding value for the people who use our services
A2.1 Maximising value
A2.2 Patient/ Customer Journey Mapping
A2.3 Process mapping
A2.4 Value Stream Mapping (VSM)
Module 3: Waste removal and standardisation
A3.1 Waste, waste wheel, waste walk
A3.2 Spaghetti diagrams
A3.3 5S workplace organisation
Module 4: Flow, demand and standard operations
A4.1 Demand analysis
Module 5: Taking people with us
A5.1 Stakeholder analysis
C. References and acknowledgements