Coaching Skills for Leaders and Managers (Cohort 3 - Day 1)

Transforming our health and care system may not be the easiest thing to do, but we know it is the right thing if we are to offer the best quality care to our communities within the resources that are available to us. Success will depend as much on our relationships and how we interact and learn with one another as the changes that we will make. That is why, as part of our organisational development, our health provider organisations are working together to embed a culture of coaching.

Evidence shows that organisations that have embraced coaching as an approach have better working relationships and improve their performance through supporting their people to learn and grow, enabling them to exercise their own judgement to make the right decisions for the people who use their services.

Cumbria Learning and Improvement Collaborative and the Bay Learning and Improvement Collaborative, with the North West Leadership Academy, are offering a two day coaching skills programme for leaders and managers within Better Care Together and the Success Regime. We are targeting this opportunity at those managers playing key roles in our respective transformation programmes.


Our Aim

To enable our managers to communicate using core coaching skills in their relationships with their staff and colleagues in order to build a coaching culture throughout the local health and care system.

By the end of the course it is hoped that you will:

  • Understand what is meant by a coaching approach and the impact it can have on individuals and organisations
  • Understand how and where coaching fits within the health and care economy strategic plans
  • Know more about key coaching skills such as: active listening; empathy; asking open questions; giving effective feedback
  • Be more aware of the psychological aspects of a coaching approach
  • Have experienced and practised using these key coaching skills
  • Have identified your next steps for using a coaching approach with your staff and colleagues and the support you need to do this


Course Details

Dates: Thursday 21st July 2016, 9.30am - 4.30pm, and Friday 22nd July 2016, 9.30am - 3.30pm (registration for this one day will automatically enrol you onto the second day, so we ask that you are available to attend both days)

Venue: Small Lecture Theatre, Moor Lane Mills, Moor Lane, Lancaster, LA1 1QD

Please note that lunch will not be provided.

If you have any queries about this event, please contact 


Event Details

Event date 21-07-2016 9:30 am
Event end date 21-07-2016 4:30 pm
Registration Start Date 17-06-2016
Available places 1
Cut off date 14-07-2016
Individual Price Free
Small Lecture Theatre, Moor Lane Mills, Moor Lane, Lancaster, LA1 1QD
Main Lecture Theatre, Moor Lane Mills, Moor Lane, Lancaster, LA1 1QD
Small Lecture Theatre, Moor Lane Mills, Moor Lane, Lancaster, LA1 1QD
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