Linda Turner

Quality & Safety Matron

North Cumbria Integrated Care NHS Foundation Trust (NCIC)

In this Learning from COVID-19 Improvement Story, we hear from Linda Turner, who describes the positive changes made in the development of students on placement during the pandemic:

Why was change needed?

During the COVID-19 pandemic, the national restrictions put in place meant that students on placement in Community Teams were unable to access the same rich and varied learning experience usually offered, and there were concerns for their welfare during this time. In order to address this, twice-weekly remote sessions were established, ensuring the students had the opportunity to:

  • Learn about the diversity of NHS services provided in the Community
  • Have a safe space to discuss any concerns relating to their placement and the pandemic
  • Have the opportunity to come together to share learning and experiences

What impact did it have?

These sessions have been very well received, and have enabled students to:

  • Gain practical and essential skills
  • Explore potential new career opportunities and specialities
  • Reflect on their own experience and learning
  • Discuss their welfare
  • Raise any concerns or practical issues experienced

How will this be sustained?

Moving forward, NCIC and the local university are committed to utilising the learning from this programme. From September 2021, these sessions will be rolled-out monthly to all students on placement in the Trust, as well as targeted towards medical students. It is hoped that following this, the opportunity will also be made available to any staff in the Trust who are keen to learn from this resource.

Read the full detail – download the pdf story below:

Teach it forward!

We would love to hear about the improvements that you have made as a result of COVID-19. Capture your story on the template available below and send it to us at