Personalised care means the planning and delivery of care based on what matters to the individual and their own strengths and diverse needs.

CLIC are here to provide the tools and training which will enable staff and volunteers across the Integrated Care System (ICS) to develop and deliver their Personalised Care skills whatever role they play in a service user’s journey.

Monthly focus - personalised cancer care

As 4th February is World Cancer Day, this month’s focus is around how we can improve personalised care for our cancer patients.


Living with and beyond cancer (Personalised Care) by Dr Robert Lamb


Macmillan - Delivering Virtual Health & Wellbeing Information & Support Events

This is a toolkit for professionals to support the delivery of health & wellbeing or information & support events/groups online:

Delivering Virtual Health & Wellbeing Information & Support Events ( 

For further courses with Macmillan Cancer Care go to:

Professional Development & Knowledge - Stack ( 

Opportunities for ALL staff and volunteers

Watch this video to learn more about what Personalised Care is and how it can make a difference:


Making Every Contact Count

Make Every Contact Count (MECC) enables the delivery of consistent and concise health and wellbeing information and encourages individuals to engage in conversations about their health at scale across organisations and populations:

Making Every Contact Count - elearning for healthcare (

Opportunities for staff in personalised care roles

Lunch and Learn - Supporting Patients into Volunteering

1 February │ 12:00 - 1:30pm │ Virtual: Microsoft Teams

Join Cumbria CVS to find out how you can support patients into volunteering. If you are a Care/Frailty Co-ordinator, PCN Health Coach, Care Co-ordinator, Social Prescriber, MacMillan or a Living Well Coach then this session is for you!

Find out more & book...

Useful resources

NHS England resources on Personalised Care: 

Personalised Care Institute (PCI): 

Coming soon! Personalised care training page on the CLIC website...