Below is a glimpse of what's coming up over the next couple of months – places are filling up fast, so please book early (where applicable) to avoid disappointment!


Inclusivity - We all need to feel we belong...

We all need to feel we belong, it’s a fundamental part of our human nature - neuroscience shows we are ‘wired’ for it. I am sure that, at some time in our lives, we have felt the personal pain of exclusion too.

When we belong in our workplace we feel welcomed, listened to and heard, we feel safe enough to be ourselves and to express our opinion. Even though we are all different people we feel included and that our contribution is valued, our oxytocin is boosted and it feels ‘good’. On top of that, the people who use our services receive better care and experience and organisations keep their staff – we all win!

If we really want to make a difference to the wellbeing and happiness of people in north and west Cumbria, we need to think about the needs of individuals and the impact of our service on everyone.

Over the next few weeks CLIC will be focusing on inclusion and encouraging you to see through other’s eyes, sharing opportunities to learn about how to create a more inclusive workplace, and personalise the care that we give.

Find out more here here...


Cumbria Improvement System Toolkit

8 March 2022 │ 2:00pm - 4:30pm │ Virtual: Microsoft Teams

This workshop will help you to understand some basic service improvement tools and methods that will help you to make successful improvements in your practice for the benefit of patients and service users.

Find out more & book…


Psychological Safety – Creating the conditions to be yourself and to speak up

9 March 2022 │ 1:00pm - 2:30pm │ Virtual: Microsoft Teams         OR          24 May 2022 │ 11:00am – 12:30pm │ Virtual: Microsoft Teams

Psychological safety is the belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. This workshop explores what psychological safety is and how you can achieve it.


Gender Identity and the Impact of Microaggressions

10 March 2022 │ 2:00pm - 3:00pm │ Virtual: Microsoft Teams

This session will provide knowledge of language and information around gender identities and sexualities, as well as investigate the term ‘microaggression’.

Find out more & book…


LUNCH & LEARN - Personalised Care is Everyone's Business

16 March 2022 │ 12:00pm – 12:30pm │ Virtual: Microsoft Teams

Join us for this Lunch and Learn to hear from Laura Heaton-Sutton (Personalised Care Project Lead at NHS North Cumbria CCG), who will provide a snapshot of what personalised care is, the model of personalised care, why it is needed, who is involved, the barriers faced and the difference a conversation can make.

No need to book! Find out more & get the joining link here…


LOC in the Lakes 2022: Working differently for population health – inspiring change to reduce inequalities

17 – 20 May 2022 │ Face-to-face & virtual events

LOC in the Lakes 2022 will be focusing on health inequalities, considering how we can think and work differently to improve health and wellbeing for the people of north and west Cumbria. We’ll be looking at how we can take more action now to enable individuals to start well, live well, age well and die well.

Find out more & book…


NEYLA Event: The Why, What and How of Building a Healthcare Learning System

16 March 2022 │ 12:00 - 1:30pm │ Virtual: Microsoft Teams

Why? Now more so than ever, healthcare is a complex, uncertain and hard to predict environment. NEYLA believe learning and adapting are key strategies for dealing with uncertainty and rising to meet new challenges. 

What? Learning systems is a new approach to quality, improvement and transformation in public services that prioritises a continuous cycle of inclusive, people-focussed feedback and adjustment to successfully adapt in this challenging environment. 

How? While we often hear about cultures of continuous improvement, what does this actually look like in practice? How might we start to make steps towards this as a normal way of working? Several hospital providers are now trying to apply a similar learning system approach outside of the covid response. 

Find out more & book...


NEYLA Event: Leading at neighbourhood and place – introduction to Human Learning Systems

24 March 2022 │ 1:00 - 2:30pm │ Virtual: Zoom

Human Learning Systems’ (HLS) is a new way of doing public management that takes into account the complexity of the real world, to shape how communities and practitioners can coproduce healthy communities. The HLS Approach will support people working at neighbourhood and place to create real outcomes by providing a framework to effectively collaborate across boundaries, to bring together all the elements of the system by which outcomes are made. 

Find out more & book...


NEYLA Event: Human Learning Systems: The role of learning and emotion in systems change

30 March 2022 │ 9:30 - 11:00am │ Virtual: Zoom

In this session, Andy Crosbie from the Collective Impact Agency will focus on the learning aspect of HLS. There is a common assumption within many organisations that they already ‘do learning’ through a combination of evaluation, appraisals, and professional development. Andy will argue that we need a much deeper, richer understanding of learning and a fundamental change in practice that places learning at the heart of everything we do.

Find out more & book...


NEYLA Event: Building Your High Performing Team

7 April 2022 │ 10:00am - 12:00pm │ Virtual: Zoom

This workshop is open to anyone who is leading a team; teams can be formally structured, but can also be transient as part of an ongoing project. The session will provide a one stop shop for understanding and applying Patrick Lencioni’s Five Functions of a Team model. This will be an interactive workshop, with opportunities to explore the model with peers, with a core focus on building trust within the team. 

Find out more & book...


NEYLA Programme: Creative Leaders; Innovation, Recovery and Renewal  

We recognise the need for creative and innovative solutions for the recovery and renewal of health and care teams and services post-pandemic. The Creative Leaders Programme offers online bite-size development for leaders at all levels across the health and care system to expand your skills and embed creative and innovative leadership more deeply within your practice. The programme combines engaging interactive workshops, coaching and an opportunity to collaborate with others across the region via an online Community of Practice.

Participants do not need to be able to attend all dates. The programme has been designed to allow participants to attend as many sessions as they are able to.   

Visit the NEYLA website for further information & to book your place...


NEYLA Winter Support: Health and Wellbeing Workshops

Working can sometimes have a negative effect on our mental health and wellbeing but it can also have a very positive one as well. A supportive, inclusive workplace can help to prevent new mental health and wellbeing problems and support people struggling with their mental health and wellbeing to stay at work and thrive.

Working in Partnership with Unlimited Potential, NEYLA bring you a series of webinars designed to support your health and wellbeing.

Visit the NEYLA website for more information & to book your place...


NEYLA Programme: REACT - Mental Health Bitesize Support For Our People

New dates available to book!

As part of the strategy written and delivered by Professor Neil Greenberg to help support frontline staff during the COVID-19 crisis, March on Stress has developed a short, 90 minute workshop for supervisors, managers and leaders to allow you to have a ‘psychologically savvy conversation’ with your teams, identify those struggling and signpost them for further support.

Visit the NEYLA website for more information & to book your place...


NIHR Academy Leadership Skills Development

Upcoming NIHR Academy virtual workshops and webinars are available for leadership skills development. Please note that these are aimed at people in leadership and management roles. 

Training includes: developing leadership and digital engagement skills; developing trust and managing conflict within a hybrid team; elevate your digital engagement; learn more about the NIHR Global Health Research Training Awards 2022; leading with agility to strengthen hybrid working; and discover more about the NIHR Methodology Incubator qualitative workstream. 

Find out more & book...


South East Leadership Academy Leadership Espressos

The South East Leadership Academy team have opened access to their offers to other regions: 

  • Leading through the Winter - We have curated this session to explore the leadership concepts and practices that will support us during this time, exploring compassionate and inclusive leadership cultural principles while aiding recovery in individuals and teams for a safer winter
  • Leading with Kindness - It’s hard to understand the impact and energy created by ‘Kindness into Action’ workshops until you’ve experienced them. You will find out what really makes a good day or a bad day in your organisation, the culture today and the culture people want instead

Take a look at all the masterclasses on offer...