A year after introducing ‘peer supporters’ into mental health and disability services across Cumbria, teams at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) are reflecting on their success.

Explaining what a Peer Supporter can bring to a clinical service, Peer Support Operational Manager Faye Atkinson said: “Every Peer Supporter’s role is a little bit different, particularly depending on what type of service they are part of. Some Peer’s work with Carer’s and have developed peer led carer support groups, as well as making individual calls to carers to check on their wellbeing. They might offer visits to people who we are supporting in the community. Some help service users to engage with care planning, to ensure they’re involved in steering their own treatment.

Read more here…

Safeguarding Week 2022 - 'learning from practice'

Between Monday 14th March - Friday 18th March 2022, partners from Cumbria Safeguarding Children Partnership (CSCP) have come together to develop an extensive programme of learning events, seminars and interactive sessions. The programme of events will be delivered virtually throughout the week providing ease of access for all attendees.

Developed for both professional and public audiences, the programme offers a packed schedule of sessions which will be delivered by inspirational and motivational speakers, all of whom are experts in their field. The professional sessions will cover key safeguarding areas and have been designed to stimulate discussion, share best practice, spark innovation and support continuing professional development.

The week begins with a launch event opened by Lesley Walker, Cumbria Safeguarding Children’s Partnership’s Independent Scrutineer. 

For more details please visit the CSCP website here...

Do you have a role that requires you to work effectively across boundaries for the benefit of our patients and service users to achieve better outcomes? This could be pathway redesign, improved flow or better collaborative working in order to make ongoing service improvements. 

Our new, three day 'Systems Thinking into Action - leading for joined up patient outcomes' programme will support with the skills, behaviours and knowledge to lead sustainable system improvements. It will be practical in nature and help you to design and work on your own interventions whilst learning at the same time.


The three modules that you will cover are:

  • Module one - Mind-set change for true system working
  • Module two - Solving the right problem in the right way with the right people and interventions
  • Module three - Designing cross-boundary interventions and making it happen


By the end of the three days, you will:

  • Understand and be able to demonstrate effective behaviours for system change, including how to remind resilient in the face of challenge
  • Be able to set goals with system thinking in mind
  • Know how to question the status quo by stepping out of your own mental valleys
  • Understand how to work at 'place' by putting the community at the centre of decision making
  • Have acquired some tools in co-designing, managing and measuring interventions
  • Know how to communicate a compelling narrative for change



The dates of the three sessions are:

  • Day 1 - Friday 4th March - 09:30 - 16:30 - People First Conference Centre
  • Day 2 - Friday 18th March - 09:30 - 16:30 - People First Conference Centre
  • Day 3 - Monday 28th March - 09:30 - 16:30 - People First Conference Centre


Find out more & book your place here...


Equality, diversity and inclusion in our society is incredibly important. Here in the north and west Cumbria, we want to foster an inclusive culture which regardless of anyone’s background, identity or circumstances, enables:

  • Colleagues in health and care to thrive and reach their full potential
  • Our patients and service users to live happier, healthier lives

For two weeks in March we are shining a spotlight on inclusivity, and will be sharing some inspiring stories, fantastic learning opportunities, and useful resources.

Get involved! We would love to hear from you if you have an inclusivity story to celebrate and share, or if you would like to tell us about your experiences and contribute to making changes. Please get in touch with us at info@theclic.org.uk 


Please see below for training & events which are available to book:


Brought to you by CLIC


Brought to you by North Cumbria Integrated Care NHS Foundation Trust

How To Be An Effective Ally:

LGBT+ Awareness Training – 26 April │ 9:00 - 11:00am │ Virtual: Microsoft Teams

Trans Gender Awareness Training – 10 May │ 9:00 - 11:00am │ Virtual: Microsoft Teams


Brought to you by the North East and Yorkshire Leadership Academy (NEYLA)


Brought to you by the South East Leadership Academy


Brought to you by South Tyneside and Sunderland NHS Foundation Trust


Other training & events

Equality, diversity and inclusion in our society is incredibly important. Here in the north and west Cumbria, we want to foster an inclusive culture which regardless of anyone’s background, identity or circumstances, enables:

  • Colleagues in health and care to thrive and reach their full potential
  • Our patients and service users to live happier, healthier lives


For two weeks in March we will be shining a spotlight on inclusivity, and will be sharing some inspiring stories, fantastic learning opportunities, and useful resources.

Further details will be shared in next month’s eBulletin, so pleased stay tuned!

Get involved! We would love to hear from you if you have an inclusivity story to celebrate and share, or if you would like to tell us about your experiences and contribute to making changes. Please get in touch with us at info@theclic.org.uk  


Why wait until next month? There are some great sessions available already:


Person-Centred Career Conversations for leaders and line managers

Are you a leader or line manager working in health and care in Cumbria? Do you have staff with underutilised skills and experience, who would benefit from being re-energised in their own development? Perhaps they’ve reached the mid-point in their career, and aren’t sure what’s next? Join one of our fantastic new sessions to support you in having Person-Centred Career Conversations:

  • Friday 11th February, 9:00am - 12:00pm     OR     2:00 - 5:00pm, Virtual: Microsoft Teams
  • Thursday 3rd March, 1:00 - 4:00pm, Virtual: Microsoft Teams

Find out more & book…


Tools for Co-Production

16 February │ 9:30am - 10:30am │ Virtual: Microsoft Teams

A short, virtual workshop to get to know the key tools needed to start to build effective relationships with partners and service users for better patient outcomes.

Find out more & book...


Deaf Awareness and Sign Language Workshops

Award-winning Signs4Life is leading efforts towards a society in which people with disabilities have full access, and are working to raise the public and political awareness of disability provision. We have collaborated with Signs4Life to bring you some virtual Deaf Awareness and Sign Language workshops. We hope that many of our colleagues across health and care will be able to join and benefit from these fantastic sessions:


NEYLA Lunch and Learn: Building Inclusion Confidence Series

A series of lunchtime seminars with Cherron Inko-Tariah MBE (Author, Consultant, Facilitator and Coach) aimed at addressing key areas of EDI:


Psychological Safety – Creating the conditions to be yourself and to speak up

9 March │ 1:00pm - 2:30pm │ Virtual: Microsoft Teams

When you have psychological safety in the workplace, people feel comfortable being themselves. When a team or organisation is characterised by interpersonal trust and a climate of respect, members feel free to collaborate and they feel safe taking risks, which ultimately enables them to implement rapid innovation and better patient/service user outcomes. This workshop explores what psychological safety is and how you can achieve it.

Find out more & book...


Gender Identity and the Impact of Microaggressions

10 March │ 2:00pm - 3:00pm │ Virtual: Microsoft Teams

This session will provide knowledge of language and information around gender identities and sexualities. It will also investigate the term ‘microaggression’.

Find out more & book...


NEYLA Lunch & Learn - Neurodiversity Awareness

14 March │ 12:00pm - 1:30pm │ Virtual: Microsoft Teams

By the end of the session participants will have an increased awareness of neurodiversity and the implications for a workplace. You’ll also gain some practical ideas for making sure the work environment suits a diverse range of employees, and how to organise tasks so that people can work at their best.

Find out more & book...


UCLan Conference: Race, Place and Justice

16 March │ 9:30am - 12:30pm │ Virtual: Microsoft Teams

This interactive online conference represents an opportunity to contribute to debates concerning rac(ism), identity, diversity, community cohesion, conflict and justice. The event will bring together the ideas and perspectives of leading academics, policymakers, practitioners, and community workers, offering a cutting-edge interdisciplinary approach to the key debates.

Find out more & book...


LUNCH & LEARN - Personalised Care is Everyone's Business

16 March │ 12:00 - 12:30pm │ Virtual: Microsoft Teams

This session will provide a snapshot of what personalised care is, the model of personalised care, why it is needed, who is involved, the barriers faced and the difference a conversation can make.

No need to book! Find out more & get the joining link...


Physical Activity for the Prevention and Management of Long-Term Conditions

FREE physical activity training for healthcare professionals, to address patient inactivity and improve the nation’s health resilience:


NEYLA Lunch and Learn: Working Towards Allyship in the ICS and Help Identify Racial Inequalities

23 March │ 12:30pm - 1:30pm │ Virtual: TBC

Gain an understanding of White Supremacy and what that means by discussing some of the privilege's that white people enjoy-whether they are aware of this or not-and explain the problematic ways in which white people often try to engage with people of colour.

Find out more & book…


LOC in the Lakes 2022: Working differently for population health – inspiring change to reduce inequalities

17 - 20 May 2022 │ Face-to-face & virtual events

Health inequalities are impacting on people in our society like never before. Our colleagues, our friends, our neighbours, our families, ourselves – too many are experiencing poorer health and wellbeing simply due to the circumstances into which they are born, and how they go about their daily lives.

Over the years improvements in health inequalities have stalled, and the more recent covid-19 pandemic has widened the gap between the most and least deprived areas. It is now more important than ever to challenge mind-sets, and begin to bring about real change in order to achieve better health for everyone.

That’s why LOC in the Lakes 2022 will be focusing on health inequalities, considering how we can think and work differently to improve health and wellbeing for the people of north and west Cumbria. We’ll be looking at how we can take more action now to enable individuals to start well, live well, age well and die well.

Find out more & book...