Brought to you by CLIC in collaboration with North Cumbria Knowledge and Library Services, this Lunch & Learn session on 21 April 2022 saw Ellen Buckley (Children Service Manager, Barnardo’s) deliver a presentation on 'LINK Cumbria social prescribing for children and young people'

The session provided an overview of the children and young people's social prescribing service in partnership across Primary Care Networks (PCNs) Keswick and Solway, Penrith, and Eden and Longtown and Brampton.

Upcoming LUNCH & LEARN...

Health Literacy for Health Equity: You Can Make a Difference │ 19 May 2022, 12:30 - 1:00pm │ Virtual: Microsoft Teams

Join us for this Lunch and Learn to hear from Tracey Garbarino (Knowledge Specialist at North Cumbria Integrated Care NHS FT) on 'Health Literacy for Health Equity: You Can Make a Difference'.

Did you know that 43% of adults struggle to read and understand word-based health information? Find out about health literacy and how you can make a difference to population health. Take away some tips, techniques and tools to share.

No need to book! Find out more & get the MS Teams link here...

If you would like to present and share your innovations/improvements across a wider platform, please get in touch with us at: / 01768 245480

Personalised care means the planning and delivery of care based on what matters to the individual and their own strengths and diverse needs.

CLIC are here to provide the tools and training which will enable staff and volunteers across the Integrated Care System (ICS) to develop and deliver their Personalised Care skills whatever role they play in a service user’s journey.

Monthly Focus - #MentalHealth #MentalHealthAwarenessWeek


LOC in the Lakes 2022 – Virtual Sessions! LAST CHANCE FOR BOOKING!

We are offering some fantastic virtual sessions on 18 and 19 May following the LOC in the Lakes Carlisle Racecourse event. These will focus on ‘Working differently for population health – inspiring change to reduce inequalities’:

  • Introduction to Let’s Talk Bereavement Project
  • Suicide Prevention Overview Tutorial 
  • Supporting Patients into Volunteering
  • Collaborative approaches to addressing health inequalities through the arts
  • LUNCH & LEARN - Health Literacy for Health Equity: You Can Make a Difference
  • Personalised Care - Start the Conversation

Find out more & book...

MECC - supporting the physical health of people with severe mental illness       

10 May 2022 │ 1:00pm - 2:00pm

This webinar will raise awareness of the 'mortality gap' for people with SMI and suggest how increased risk of physical health problems can be identified and how we can support people to reduce this risk.

Prof Carolyn Chew-Graham will outline the evidence for the higher mortality from physical health problems in people with SMI. David and Carolyn will discuss what can be done to better identify and manage physical health problems in people with SMI. We will highlight opportunities for all health and social care practitioners to help people with SMI manage their health. Learning objectives include:

  • To raise awareness of physical health problems in people with SMI and the resulting 'mortality gap'
  • To help participants identify how they can identify risks of, and established, physical health problems and work with people with SMI to reduce the impact of physical health problems

Sign up by clicking the following link:



Challenging mental health inequalities

Certain population subgroups are at higher risk of mental health problems because of greater exposure and vulnerability to unfavourable social, economic, and environmental circumstances.

These intersect with factors including gender, ethnicity and disability, with devastating circumstances in many cases.

Look at the Mental Health Foundation pages on the work being done at tackling inequalities to improve Mental Health via the link below: 


The Hub of Hope is the UK’s leading mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time.

Access at or download the App on your mobile


Useful tips

Why not try @PAPYRUS_tweets #30DaysofSelfCare calendar. This can be accessed via the link below: 

Opportunities for staff and volunteers in personalised care specific roles


Mental Health Network and Training Event 

Taking place on Thursday 23rd June 2022 at The Oval, Salterbeck, Workington, this event will provide a mixture of group and workshop sessions. With some virtual training events throughout the following week. Learning goals:

  • Opportunities for networking and connection with others in similar roles
  • Opportunity to meet Third Sector organisations who help support service users with mental health conditions in their communities
  • Soft skill training so staff can have more skilled and meaningful interactions with service users with mental health issues
  • Education and awareness on the current secondary mental health services, referral routes and support services as well as on the link between substance abuse and mental health

For further information please contact Laura Heaton-Sutton (Personalised Care Project Lead) via email at 

Personalised Care Institute (PCI) Virtual Conference

8th/15 June 2022 │ 9:00am - 1:00pm

The conference, titled ‘Personalised Care at Scale – Working with multidisciplinary teams’, will be broken into two sessions, with the first focusing on personalised care across multidisciplinary teams and the second on delivering personalised care training at scale. Multiple world-class speakers will be delivering over the course of the two days.

To book your place click the following link:

If you have any further queries, please do not hesitate to contact – Personalised Care Project Lead, or 

All these courses are fully funded (except Youth MHFA) and can be booked via:

  • Suicide Alertness
  • Safety Planning
  • Self Harm Alertness
  • Supporting Children’s Mental Health
  • Suicide Awareness
  • Suicide First Aid
  • Emotional Resilience
  • Youth MHFA – 2 day course
  • ASK: Assessing Suicide in Kids

Every Life Matters are also able to offer in-house training on all the above and mental health awareness training. For further details please contact 

Below is a glimpse of what's coming up over the next couple of months – places are filling up fast, so please book early (where applicable) to avoid disappointment!

LOC in the Lakes 2022: Working differently for population health – inspiring change to reduce inequalities

17 – 19 May 2022 │ Face-to-face & virtual events

LOC in the Lakes 2022 will be focusing on health inequalities, considering how we can think and work differently to improve health and wellbeing for the people of north and west Cumbria. We’ll be looking at how we can take more action now to enable individuals to start well, live well, age well and die well.

Waiting list only on 17 May at Carlisle Racecourse - Virtual sessions 18 & 19 May available to book now - Find out more here…

Leadership apprenticeship opportunities

Want to do some real learning in 2022? 

We are excited to be able to share with you some fantastic opportunities which we (in partnership with North Cumbria Integrated Care NHS Foundation Trust) will be offering this year. These apprenticeships are open to individuals working in health and care in north and west Cumbria:

  • Chartered Manager Degree Apprenticeship
  • Senior Leader Apprenticeship
  • Systems Thinking in Practice Postgraduate Diploma Apprenticeship

The first deadline for expressions of interest is Friday 20th May, so be sure to get yours in soon! Find out all you need to know here...

MORE RECRUITS NEEDED! One-to-one coaching

Coaching is a successful and proven form of learning. It is a confidential space for you to grow as an individual and build your self-awareness and personal resilience.

We are currently looking for recruits to support our developing coaches - slots are available immediately! These are one-to-one sessions and take place virtually.

Please contact to book...

Glow in the workplace – peri-menopause and menopause awareness for team leaders

5 May 2022 │ 12:00pm - 1:00pm │ Virtual: Microsoft Teams

Every manager can have the confidence and knowledge to support their staff. This workshop will help you to know what the menopause is, when it happens and how it can affect your employees and colleagues.

Find out more & book…

Trans Gender Awareness Training

10 May 2022 │ 9:00am - 11:00am │ Virtual: Microsoft Teams

Working supportively with gender diversity, exploring the following:

  • What is gender, what is transgender, what is non-binary?
  • Trans mental health – disordered or oppressed?
  • Trans physical health – treatment and issues
  • Getting it right – the law and being supportive

Find out more & book…

Cumbria Improvement System Toolkit

10 May 2022 │ 2:00pm - 4:30pm │ Virtual: Microsoft Teams

This workshop will help you to understand some basic service improvement tools and methods that will help you to make successful improvements in your practice for the benefit of patients and service users.

Find out more & book…

NEYLA Event: Manager as Coach - Teams and Teaming in Turbulent Times

11 May 2022 │ 9:00am - 11:00am │ Virtual: Microsoft Teams

This interactive workshop is aimed at managers at all levels and roles, and those aspiring to their first management role. Join to gain insight and skills in understanding and responding to shifting team dynamics.

Find out more & book...

NHS Big Conversation for Improvement

11-12 May 2022 │ Virtual

The Big Conversation will bring people together for a range of interactive discussions, workshops and presentations, giving a space for people to talk through the challenges of the Covid-19 pandemic, explore continuous improvement opportunities and share fresh insights and ideas on how to promote the improvement of health and care for the benefit of everyone, those who experience services and those who provide them.

The Big Conversation will take place over 2 days - you can choose how much or how little you can attend for - feel free to join one session or stay for the whole time.

Find out more & book...

Introduction to Let’s Talk Bereavement Project

18 May 2022 │ 9:30am - 10:30am │ Virtual: Microsoft Teams

This workshop will include a brief overview of the Let’s Talk Bereavement Project and the inequalities it hopes to address and why. It will also provide some guidance to what to consider when talking to those who have been bereaved.

Find out more & book...

Fuse Research Programme Meeting - Planning for a healthier future: Priorities and Practicalities 

18 May 2022 │ 9:30am to 12:30pm │ The Stephenson Lecture Theatre, Teesside University   OR   Online

Can we plan for a healthier future by intervening in the built environment? Prof Tim Townshend certainly believes it is possible in his new book Healthier Cities? Design for Well-being - which advocates putting health back at the heart of planning decision making. This half day session will present perspectives on this topic from academics, practitioners and policy makers and will ask attendees to consider how we can effectively use planning to deliver a healthier future, and what the priorities and practicalities should be going forward. 

Find out more & book...

Suicide Prevention Overview Tutorial

18 May 2022 │ 2:00pm - 3:30pm │ Virtual: Microsoft Teams

Suicide Prevention – Overview Tutorial (SP-OT). What EVERYONE needs to know. The key objectives are:

  • To understand the prevalence and impact of suicide with relation to inequalities
  • To explore the language, and the challenges, when talking openly about suicide
  • To recognise the ‘signs’ that may indicate someone is having thoughts of suicide
  • To consider how we can all contribute to a suicide safer community

Find out more & book...

Supporting Patients into Volunteering

19 May 2022 │ 10:00am - 11:00am │ Virtual: Microsoft Teams

The session identifies ways in which health and care sector staff can support patients and service users into becoming volunteers. This includes those with increased support needs who may normally struggle to find work or develop their skills, therefore aids in removing the barriers of inequality.

Find out more & book...

Collaborative approaches to addressing health inequalities through the arts

19 May 2022 │ 10:00am - 11:15am │ Virtual: Microsoft Teams

The South Tees Arts Project is innovative cross-sector, locality-based dance and health project in South Tees (Tees Valley). STAR involves an active research strand that aims to understand better the physical and mental wellbeing benefits of taking part in dance and wider arts activities and how these support participants through creative and engaging ways to express themselves and develop self-awareness, identity, social and emotional learning skills. 

The workshop will share the journey from conception of the project through to delivery of activity and cover a range of areas including: 

  • Developing a collaborative framework
  • Understanding and amplifying each partner organisations skills, experience and assets
  • Co-production and co-creation as key principals

Find out more & book...

LUNCH & LEARN - Health Literacy for Health Equity: You Can Make a Difference

19 May 2022 │ 12:30pm - 1:00pm │ Virtual: Microsoft Teams

Did you know that 43% of adults struggle to read and understand word-based health information? Find out about health literacy and how you can make a difference to population health. Take away some tips, techniques and tools to share.

No need to book! Find out more & get the joining link...

Personalised Care - Start the Conversation

19 May 2022 │ 1:00pm - 4:30pm │ Virtual: Microsoft Teams

The course will cover an introduction to what personalised care is and the skills needed to begin embedding personalised care conversations and shared decision making in health and care. It will challenge practice with the aim to changing mind-set of workers and volunteers so that personalised care becomes part of everyday practice. This will hopefully enable staff to also share best practice and will therefore influence positively on service user and patient outcomes reducing the impact of health inequalities.

Find out more & book...

Psychological Safety – Creating the conditions to be yourself and to speak up

24 May 2022 │ 11:00am - 12:30pm │ Virtual: Microsoft Teams

Psychological safety is the belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.

When you have psychological safety in the workplace, people feel comfortable being themselves. When a team or organisation is characterised by interpersonal trust and a climate of respect, members feel free to collaborate and they feel safe taking risks, which ultimately enables them to implement rapid innovation and better patient/service user outcomes.

This workshop explores what psychological safety is, and how you can achieve it.

Find out more & book...

How To Be An Effective Ally

25 May 2022 │ 1:00pm - 2:00pm │ Virtual

Allyship provides the opportunity to better support members of your work/friendship group who may be from marginalised groups.

This 60 minute overview workshop will help you recognise the power and influence that you may have, and how this can be best utilised in order to take effective action to help provide a more inclusive workplace / society.

Find out more & book...

NEYLA Event: Courageous Conversations 

26 May 2022 │ 9:30am - 12:00pm │ Virtual: Zoom

This session is for leaders and managers who want to explore the skills and techniques of courageous conversations in order to feel more confident in their approach to challenging, potentially high stake conversations.

Find out more & book...

An Introduction to Managing Projects

30 May 2022 │ 9:30am - 11:30am │ Virtual: Microsoft Teams

Project management is an essential skill-set for many roles. This virtual workshop is ideal If you need to manage projects at work, while not necessarily being a formally trained project manager. It is also suitable if you are considering undertaking a project in the near future and are seeking to learn and apply essential project management knowledge and skills.

Find out more & book…

Workplace Wellbeing – Thrive not survive

8 June 2022 │ 2:00pm - 4:00pm │ Virtual: Microsoft Teams

The session aims to be a practical and thought provoking look at what resilience and wellbeing are, and a look at ways to focus on them and ultimately plan to get more of what you want in the workplace. It also provides a safe, confidential space to share your personal experiences if you wish to.

Find out more & book...

Improvement Network: June 2022

15 June 2022 │ 9:30am - 11:00am │ Virtual: Microsoft Teams

The improvement network has been set up to support north and west Cumbria health and care services to come together to learn about improvement, share experiences and gain support and improvement coaching expertise.

Find out more & book...

NHS ConfedExpo 2022

15-16 June 2022 │ Liverpool ACC

The NHS ConfedExpo agenda is now live! A jam-packed programme of intense learning, sharing and networking over 15 and 16 June at Liverpool ACC will explore hot topics with inspiring speakers from across health, care and beyond.

As the NHS enters a new structure of system collaboration, there will be deep dives on how integrated care systems are performing, how we tackle the backlog and how we achieve the NHS' ambition to reach net zero.

Free delegate places are available for all NHS and public sector staff, and there are reduced rates for the voluntary sector. Register now online to secure your place...

NEYLA Event: Inclusive Cultures Conference 2022

21 June 2022 │ 9:00am - 1:00pm │ Virtual: Zoom

This will be a virtual event open to all staff from health and care across the region.

The Inclusive Cultures Conference is an opportunity to connect with colleagues, and gain insight into current initiatives nationally and locally.

NEYLA are planning to share ideas, tools and innovative ideas to bring about positive change and to create more inclusive workplaces.

Find out more & book...