Making Every Contact Count (MECC)

“Making Every Contact Count (MECC) is an approach to behaviour change that utilises the millions of day-to-day interactions that organisations and individuals have with other people to support them in making positive changes to their physical and mental health and wellbeing. MECC enables the opportunistic delivery of consistent and concise healthy lifestyle information and enables individuals to engage in conversations about their health at scale across organisations and populations.”

Public Health England, July 2018


Evidence suggests that the broad adoption of the MECC approach by people and organisations across health and care could potentially have a significant impact on the health of our population. It is not intended to add to the busy workloads of health and care professionals, but more to complement existing engagement approaches, and ultimately enhance the conversations that are had.


eLearning for Healthcare’s online training is designed to support learners in developing an understanding of public health and the factors that impact on a person’s health and wellbeing, emphasising how asking questions and listening effectively to people is a vital role for us all.


Health and care professionals can access the MECC resource and Five Ways to Wellbeing session using the information below:


North Cumbria Integrated Care NHS Foundation Trust (NCIC) staff can access the e-learning at:


All other health and care professionals can access the e-learning at: