Improvement Masterclass: From Deming to COVID-19; why systems and being systematic matters to our patients


Speaker: Professor Stephen Singleton - Clinical Lead, CLIC / Clinical Director of The Integrated Covid Hub, Newcastle Hospitals NHS Foundation Trust / Chief Executive of Zero Tolerance Health Care

Case Study: Primary Care, Karen Morrell


There is good evidence that management systems based in quality improvement can work well in healthcare, driving patient and staff satisfaction, safety, productivity, service reliability and cost reduction.

There is also strong evidence that many of the organisations that attempt to implement any systematic continuous improvement ethos only achieve partial success and short-term results.

Stephen will take a historical and systems perspective - from Deming's original work after the second world war right up to lessons learned from dealing with the Covid-19 pandemic - to tease out the clear messages about what is required, especially from leadership, for success - and why success will help us, in any healthcare setting, to meet today's challenges.


If you have any queries about this event or any special requirements, please contact events@theclic.org.uk 

Event Details

Event date 16 September 2021 2:00 pm
Event end date 16 September 2021 5:00 pm
Registration Start Date 23 July 2021
Available places 21
Cut off date 14 September 2021 12:00 pm
Individual Price Free
Livestreamed? no
Location
Lecture Theatre, Tullie House Museum & Art Gallery Castle Street, Carlisle, Cumbria, CA3 8TP
Lecture Theatre, Tullie House Museum & Art Gallery Castle Street, Carlisle, Cumbria, CA3 8TP
Lecture Theatre, Tullie House Museum & Art Gallery Castle Street, Carlisle, Cumbria, CA3 8TP
To register for this event you must first Login to the site. You can Sign Up here.
21